Privacy Policy

We only collect data you choose to give us. There are two collection points:

• Contact form. Your name, email address, phone number, business name, the services you are interested in, and your message. We use these solely to respond to your enquiry and, if you become a client, to deliver the work.
• Prodon, our AI assistant. The messages you type into the chat widget. If you ask Prodon to book a consultation, it collects the same enquiry details as the contact form. We use this solely to answer your questions and follow up on enquiries.

We do not run advertising pixels, we do not sell or rent personal data, and we do not profile you for marketing.

We ask for your explicit consent, by an unticked checkbox you choose to tick, before you submit the contact form. Consent covers only the purposes listed above. You can withdraw consent at any time by emailing support@prodigiai.org — withdrawal is as easy as giving consent, and we will delete your details on request unless we are legally required to keep them.

• Lovable Cloud (Supabase infrastructure) — hosting of the website and the database in which enquiries are stored.
• Resend — delivery of the notification email to us and the acknowledgement email to you.
• Google (Gemini models) — generates Prodon's replies. Your chat messages are sent to the model to produce a response.

These providers act on our instructions. We share your data with no one else, except where disclosure is required by law.

Enquiry records are retained for 24 months from your last contact with us, after which they are deleted. Chat transcripts are retained only as long as needed to handle the conversation and any resulting enquiry. If you withdraw consent or ask for erasure, we delete sooner.

Under the DPDP Act you can ask us to:

• tell you what personal data of yours we hold and who we shared it with;
• correct or complete anything inaccurate;
• erase your data where it is no longer needed for the purpose it was given;
• withdraw consent, at any time, without giving a reason;
• nominate another person to exercise these rights on your behalf.

Email support@prodigiai.org and we will respond within 30 days. There is no charge.

Enquiry data is stored in a database that is not readable by the public — access is restricted to our server-side systems. Traffic to the site is encrypted in transit. Requests to our contact and chat endpoints are rate limited to prevent abuse. No system is perfectly secure; if a personal data breach affects you, we will notify you and the Data Protection Board without undue delay.

We do not use advertising or third-party tracking cookies. The site uses only the storage strictly necessary to make pages and the chat widget work.

This site is intended for businesses and is not directed at anyone under 18. We do not knowingly collect data from children. If you believe a child has submitted details, email us and we will delete them.

For any question, complaint or rights request concerning your personal data, contact our grievance contact:

Prodigi AI — Grievance Contact
Email: support@prodigiai.org

We acknowledge complaints within 24 hours and aim to resolve them within 15 days. If you are not satisfied, you may escalate to the Data Protection Board of India.

We may update this policy as our services change. The "last updated" date above always reflects the current version.